Your Complete Guide to PPP Loan Forgiveness Application Issues With G&S Accountancy

The Paycheck Protection Program (PPP) was a crucial lifeline for many small businesses during the pandemic, offering loans that could be forgiven if used for specific purposes like payroll, rent, or utilities. However, the process of PPP loan forgiveness has proven to be challenging for some, as many businesses are encountering issues with their lender’s handling of the forgiveness application. While the program provided much-needed relief, navigating the forgiveness process hasn’t been smooth for everyone.

In this blog, we’ll explore common issues borrowers face with lenders during the PPP loan forgiveness process and provide actionable steps to resolve them. At G&S Accountancy, we are here to guide you through every step to ensure your business successfully navigates any roadblocks.

Common Issues with Lender’s PPP Loan Forgiveness Application

1. Processing Delays:

Some lenders are slow to process forgiveness applications, often exceeding the SBA’s required 60-day timeline to make a decision. This delay can leave businesses in limbo, uncertain about their financial obligations.

2. Incorrect Information:

Errors in the lender’s system, such as misreported loan amounts or incorrect documentation, can result in delays or incorrect submissions to the SBA, further complicating the forgiveness process.

3. Lack of Communication:

In some cases, borrowers are left in the dark, with lenders failing to provide clear communication about their application status or next steps. This can make it difficult for business owners to know how to address issues or gather missing documentation.

4. Document Discrepancies:

Applications may be rejected or delayed due to missing or incomplete documentation. For example, payroll records or expense reports that don’t align with the lender’s requirements can trigger an application rejection.

What to Do If You Encounter Issues?

If you’re facing challenges with your lender’s forgiveness application process, here are some steps you can take to resolve the problem:

1. Contact Your Lender for Clarification

Start by reaching out to your lender and requesting a detailed explanation of the issue. Find out what’s missing or why your application was delayed or denied. This step is crucial in identifying how to move forward and whether any documentation needs to be resubmitted.

2. Correct and Resubmit Your Application

Once the issue has been identified, address any missing information or errors. Ensure that all required documents—such as payroll records, tax forms, and expense reports—are complete and accurate. Resubmit your corrected application to the lender.

3. Escalate the Issue to the SBA

If your lender is unresponsive, or you’re unable to resolve the issue directly, escalate the matter to the SBA. The SBA can step in and review cases where the lender is not processing forgiveness applications properly or timely. This can be done through your local SBA office or by contacting the SBA directly.

4. File an Appeal

If your lender denies forgiveness and you believe it was done in error, you can file an appeal with the SBA’s Office of Hearings and Appeals (OHA). Filing an appeal extends your deferment period, giving you more time before loan payments are due. Make sure to file your appeal within 30 days of receiving the denial.

Documentation You’ll Need

To ensure a smooth process, having the right documentation is essential:

• Payroll Records: Make sure that your records clearly show that at least 60% of the loan was used for payroll expenses.
• Other Eligible Expenses: Keep detailed records of rent, utilities, and mortgage interest payments to prove your compliance with loan terms.
• Tax Forms: Your business tax returns and other forms can help substantiate your use of the PPP loan.
• Communication Records with Your Lender: Save all communications with your lender to show your attempts to resolve any issues.

How G&S Accountancy Can Help

At G&S Accountancy, we have experience helping businesses navigate the complexities of PPP loan forgiveness. Here’s how we can assist you:

• Deferment and Forgiveness Applications: We help ensure your forgiveness application is accurate and complete before submission, reducing the chances of errors or rejection.
• Appealing Denials: If your application is denied, we can guide you through the appeal process with the SBA to extend deferment periods and resolve the issue.
• Financial Documentation: Our team ensures your financial documents, such as payroll records and tax forms, are properly prepared and organized, ready for submission.

Conclusion

Issues with your PPP loan forgiveness application can be stressful, but they don’t have to be the end of the road. By taking proactive steps, working closely with your lender, and escalating matters when necessary, you can resolve these issues and secure the loan forgiveness your business deserves. At G&S Accountancy, we’re here to help every step of the way.

Contact us today for professional assistance in navigating your PPP loan forgiveness challenges. Let’s work together to get your business back on track.